Rixos Premium Dubai JBR 5 stars

Customer review rating (ALL Rating) 4.8/5 3,059 reviews

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Description

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Rixos Premium Dubai JBR

The Walk Jbr, Jumeirah Beach Residence, Al Mamsha Street
643660 DUBAI
United Arab Emirates

GPS:25.0804, 55.136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,059 reviews

TripAdvisor Rating  5.0/5  7,441 reviews

Turquoise restaurant

TripAdvisor rating 5.0/5

khulooda97 TripAdvisor review

I just say thanks to turquoise restaurant I came first time it’s beautiful experience for me .food is very delicious and I just thank to turquoise staff and mangment I jus mention some name Mr Ali and his team Chandan ,mansoor, clovis they helping me to much it’s great day for me I like service and food like it’s amazing thank you so much turquoise when we enter the hotel I feel amazing it’s nice day for us ones again thank you rixos and his team we are coming angain.

Dear Ms. Khulood, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest regards, Guest Relations Team

not worth it !!

TripAdvisor rating 3.0/5

Navigator42908417821 TripAdvisor review

this is my first time coming to this hotel, as i’m writing this review i’m staying at the hotel. as a five star hotel that a family of four adults staying in 2 rooms payed almost 10k dollars, i just wanted to say i’m disappointed. even tho the room is nice, the staff also have a good manner but i don’t know how to explain it’s just not worth it. one bathroom in pool area that you can guess how will it be, checked us in at 3 pm, if you dont have your breakfast before 10 you have to wait in a loooooong line to eat breakfast, even the shampoo and body wash has a low quality. all this little things unfortunately had a bad impact on choosing this hotel again for us.

Dear Valued Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. We would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kindest Regards, Guest Relations Team

Fanatic and super hotel

TripAdvisor rating 5.0/5

Seberine L Friends getaway - TripAdvisor review

Great and amazing hotel to visit in Dubai friendly staffs and incredible service housekeeping make our staying fabulous and cleanliness was professional thanks to fonyuy and shamika in pool area and they were so kind and helpful for us we really enjoyed our trip thanks to rixos

Dear Seberine, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest regards, Guest Relations Team

Top service

TripAdvisor rating 5.0/5

Abilmansur A TripAdvisor review

I have visit hotel it's been good experience and wonderful servic out there I have ever experience before and pool and beach area very clean friendly staff and very helpful staff from housekeeping kris he taking very friendly thanks so much kris and rixos

Dear Valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest regards, Guest Relations Team

Rixos Made Our Dubai Trip unforgettable

TripAdvisor rating 5.0/5

NinoW42 TripAdvisor review

Excellent personnel and a beautiful hotel. I enjoyed their open-air dining and poolside experience. A particular appreciation to Mohit Anirban, Aftab, and Tejas for looking after us the entire time and for their lovely hospitality. Will come back Mohit as a promise, without a doubt, with additional friends and family.

Dear Mr/Ms Nino, Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Will certainly not fail to convey your very kind compliments to all of them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Guest Relations Team

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Other web-users rate our hotel

  • 1,105 reviews 9.5/10 Location
  • 1,374 reviews 8.7/10 Room
  • 2,344 reviews 9.2/10 Service
  • 13 reviews 8/10 WiFi
  • 758 reviews 8.8/10 Food
  • 655 reviews 9/10 Cleanliness
  • 596 reviews 8.5/10 Vibe
  • 580 reviews 9.1/10 Breakfast

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